I recently read an article about Starbucks' recruting processes and how their approach takes them above and beyond other corporations their size. When an applicant interviews for a position at Starbucks he or she is likely to enjoy a "tasting" of some classic company brews, be given a tour of the facilities, and even sent a complimentary gift card after the interview. Howard Schultz, company CEO, says he wants to treat employees as well as he treats his customers. The corporate exec encourages managers to sent hand written notes and repsonses to employees, as well as replying to applicants in a timely manner.
Also, Schultz insists on giving his employees that work 20 hours or more per week health benefits. Starbucks' emphasis on their employees will perhaps help retain talent and encourage employees to give 110% every day.
http://secretsofthejobhunt.blogspot.com/2006/04/starbucks-shows-softer-side-of_27.html
I had not heard of these hiring practices before. But it sure does beat not hearing from an employer for months after applying or interviewing.
ReplyDeleteThat is pretty cool. I know I have never received that much courtesy at a job interview. If only other companies would take such pride in their attempts to hire qualified applicants. Maybe then they wouldn't have such a high employee turnover rate.
ReplyDeleteI think other companies could learn from Starbucks practices. In such a busy and competitive world, a little note can really make a difference. It says a lot about the company.
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